What product management taught me about releasing an albumLast Tuesday, I released an album of music. It’s something I’ve worked on part-time for almost a year. Each track is inspired by a natural…Dec 7, 2020Dec 7, 2020
Don’t piss off your power usersI’m one of those weirdos that listens to podcasts at twice the normal speed. I do this because I listen to hours of podcasts a week, and I…Nov 29, 2020Nov 29, 2020
Treat your time like investors treat moneyWhen we review strategic plans at Redfin, Glenn reminds us that he wants to behave more like an allocator of capital. This means he wants…Oct 4, 2020Oct 4, 2020
A Few Product Thoughts on CryptocurrenciesRelying on other people to tell you about a product you’ve never seen or used is like having someone describe to you what it’s like to ride…Jan 16, 2018Jan 16, 2018
Right Questions, Right ProductMy vision prescription changed recently, and I was in the market to buy some new glasses. I was intrigued by the potential for buying…Aug 17, 2017Aug 17, 2017
How To Land Your First Product Management JobI’ve talked to dozens of aspiring product managers who ask me how to get into product management. They want to be at the intersection of…Feb 4, 20171Feb 4, 20171
What product managers should do in their first monthCongratulations! It’s your first day at your new product manager job. You’re excited about the company and its mission. You’re looking…Nov 14, 2016Nov 14, 2016
The dark sides of deadlinesOver the past few years, I’ve been devoting less time to reading books. My reading time has gone to magazines, articles, and other…Oct 3, 2016Oct 3, 2016
Snapchat’s Twitter lessonOne of the things that initially drew me to Twitter years ago was celebrities. Actors, authors, musicians, and tech investors were all…Aug 7, 2016Aug 7, 2016
Want to predict the future? Think 100x.My first computer was a Tandy 1400FD. It had an 8MHz processor (which you could slow down to 4.77MHz for those games that were synchronized…Jul 11, 2016Jul 11, 2016
Big Companies Versus StartupsI just published a post on Redfin’s blog about my experience transitioning from working at big companies to working at a late-stage…Jun 20, 2016Jun 20, 2016
I contributed a few thoughts recently on the question of understanding customer needs.Jun 8, 2016Jun 8, 2016
Get ahead of the FUDScrew-ups are inevitable. Sometimes, our screw-ups are behind closed doors, with a small number of people. But sometimes they’re done in…May 15, 2016May 15, 2016
Don’t be busyboredMore than once in my career, I’ve been busybored. This is when you are both very busy and very bored at the same time. It’s not a good…Apr 23, 2016Apr 23, 2016
Performance is a featurePeople pay for performance. Fast cars are pricey, next-day shipping is more expensive than having to wait a week, and the speedier CPU in…Apr 3, 2016Apr 3, 2016
A product manager’s most important jobA product manager has many jobs, but one is most important: she must ensure her team delivers the right product, to the right customer, at…Mar 21, 20161Mar 21, 20161
Don’t hide the customerI worked in an incubation group for a few years at Microsoft called Office Labs. While I was there, I had the chance to interact with lots…Mar 11, 20161Mar 11, 20161
Twitter Moments is a hit. But, is it too late?6 days ago, Twitter launched a new product. It’s called Moments. Described as “the best of Twitter in an instant”, Moments is a curated…Oct 12, 20151Oct 12, 20151
Published inDigital Marketing: Social Media, Online, Internet Business, SEOBeyond the feedTwitter’s endless feed is the problem with TwitterJun 19, 2015Jun 19, 2015